Do you deliver?

Yes. We can deliver to many locations. Longer distance purchases, including interstate, can also be arranged. contact us and we'll be happy to help.

Do you have gift vouchers?

Yes. You can buy them in store or, if you don't live nearby but the person you're buying for does, contact us to arrange for a gift voucher to be emailed to you.

Do you have a loyalty programme?

Yes. You can register in our store. Points are allocated each time you make a purchase. Loyalty club purchases earn you House About gift vouchers.

Are your products covered by warranties?

One of the reasons that we are able to source products at such low prices is that there are usually no manufacturer's warranties. However, House About supports the products that it sells with its own exchange policy See warranty section.

What's your exchange policy?

If you buy something from House About that is faulty, just return it within 30 days of the purchase for a refund or replacement.

Where are your timber products sourced from?

These days there's plenty of concern about whether timber products are being sourced from sustainable plantations. The Indonesian government is focused on wiping out illegal log trading and, in support of this move, our Indonesian timber furniture is bought only from government sanctioned companies

How do you choose your products?

We look overseas for the latest trends as well as proven favourites, but we also listen to what our customers tell us they'd like to see. Go to "Send us your ideas" and you can email us ideas for which products you'd like to see in our stores or suggest something we haven't thought of yet.

Why are your products so cheap?

We deal directly with overseas suppliers, rather than with local agents who add on a fee for representing manufacturers. Our buying group also commits to bulk purchases to secure the lowest possible prices.